Use of Personal Information

Our aim is to provide you with the best possible service. To do this we believe it is important we work as a team, involving individuals from a range of professional backgrounds. This means we may need to share information with them. Depending on what help you are getting this could include:

  • Other team members at Lochfield Road
  • Primary care staff at your GP surgery
  • Hospital staff
  • Prison medical staff, Criminal Justice Social Workers
  • Professionals working with other drug/alcohol agencies

The information you provide may be used as part of an evaluation of the service provided to you but would not reveal your identity.

When you are discharged from this Service, we would inform other services involved in your care.
Any information collected during the assessment process would only be shared on a need-to-know basis. No other person will be given information about you or your treatment unless you give specific permission for that information to be shared. Our service is bound by national policies (Data Protection Act 1998) regarding protection and use of personal health information.

The exception to this would be when there is a potential for risk to children.

The Scottish Government’s guidance on looking after the needs of children is set out in “Getting Our Priorities Right”. If you are responsible for the care of children under the age of 16 years, there could be a potential for them to be in need or at risk. As a service, we are now obliged to:

Inform a Health Visitor or School Nurse that you have attended for an assessment appointment
Inform the Dumfries & Galloway Coordinator for “Getting Our Priorities Right” that you have attended for an assessment appointment

If we had significant concerns about the welfare of any children you may be responsible for, we would make a referral to Social Work but would always try to discuss the issues with you before a referral was made.

If you have any questions about the above, please discuss them with your doctor, key worker or counsellor.