Privacy Policy

User anonymity and personal information

Log files are maintained and analysed of all requests for files on this website's web servers. Log files do not capture personal information but do capture the user's IP address, which is automatically recognised by our web servers.

Aggregated analysis of these log files is used to monitor website usage. These analyses may be made to available to NHS Dumfries & Galloway staff to allow them to measure, for example, overall popularity of the site and typical user paths through the site.

Except as stated already, NHS Dumfries & Galloway will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of NHS Dumfries & Galloway.

NHS Dumfries & Galloway will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, NHS Dumfries & Galloway reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of NHS Dumfries & Galloway web services.

As a condition of use of this site, all users must give permission for NHS Dumfries & Galloway to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.

All log file information collected by NHS Dumfries & Galloway is kept secure and no access to raw log files is given to any third party.

Data protection and confidentiality

Some services on this website require us to collect personal information from you. To comply with the Data Protection Act, we have a duty to tell you how we store the information we collect and how it is used.

Any information you do submit will be stored securely and will never be passed on or sold to any third party.

Use of cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

Essential Cookie Name Description
YES HACIVICLB Load Balancer: This cookie is used by our website to identify the server that is active for your request on our cluster. Its purpose is to improve the performance of the website.
YES JSESSIONID This is a simple token used by Java applications to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc)
YES ASPSESSIONIDAQDRDBAS This is a simple token used by Visual Basic applications to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc)
OPTIONAL __utma Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.
OPTIONAL __utmb Google Analytics stores IP address anonymously on its servers in the US, and neither NHS Dumfries & Galloway or Google associate your IP address with any personally identifiable information.
OPTIONAL __utmc
OPTIONAL __utmz This cookies enable Google Analytics to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

For more information on the cookie set by Google Analytics, including information on how to opt out please go to: http://www.google.com/intl/en/privacypolicy.html

If you have a query or complaint about this privacy policy or about the site, you can contact us via the feedback form.

How to control and delete cookies

Dumfries & Galloway NHS will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the Dumfries & Galloway NHS website, or indeed any other website, you can do this through your browser settings. The "Help" function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of the NHS Dumfries & Galloway website.

If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Focus On

Search